Our current processing time is always listed in our site header. Processing refers to how long it takes us to prepare your order before it's shipped out. Note that the processing time should be added to the shipping time of the shipping option you chose to get the estimated delivery date. We always try to beat our processing times, but this will give you a sense of when to expect your order to ship out from Wonton HQ!
- We ship worldwide.
- If you are based outside of the U.S., you are responsible for remitting any taxes and fees charged on your order by customs.
- If you order only flat items (stickers and cards), you have the option to select flat rate shipping (letter mail) starting at $1.50USD in the U.S. and $2.50USD internationally. NOTE: This option does not come with tracking.
- For orders with bulky items (washi, pins, keychains, anything that is not flat), shipping will be calculated based on the weight of your order and start around $3USD for domestic U.S. shipping and $12USD for international shipping!
If your order has not been processed yet, you may reach out to us at firstname.lastname@example.org to cancel it with a 3% processing fee.
REFUNDS & EXCHANGES
We want to make sure you are 100% happy with your order! Refunds are possible with a 3% processing fee. If you would like to get a refund on your order, please shoot us a message at email@example.com. Please note you are responsible for the cost of shipping the product back if your order has been shipped.
Email us at firstname.lastname@example.org.